What is User Experience (UX)?
User experience (UX) is a user-centered design process that focuses on having a deep understanding of users’ wants, needs, values, abilities, and limitations.
All aspects of the user’s interactions with the company, its services, and its products.
- Nielsen Norman Group
Getting Started & Recommended Readings
We often get asked "How do I get started in UX?" and whether you are an undergrad or experienced professional looking to change careers, here are some resources you may be interested in. Disclosure, we are not affiliated with any of the below - we just find them helpful.
Books
- Design of Everyday Things by Don Norman
- Don't Make Me Think by Steve Krug
- 100 Things Every Designer Needs to Know About People by Susan Weinschenk
- User Experience Team of One by Leah Buley
- Lean UX by Jeff Gothelf and Josh Seiden
- Build Better Products by Laura Klein
- Articulating Design Decisions by Tom Greever
Bonus #1: Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson, et al.
As experience or product professionals much of our work resolves around collaborating with people, and with different priorities on the line, communication is key.
Bonus #2: Art of Learning by Josh Waitzkin
Inspiration for Searching for Bobby Fischer, chess prodigy, Tai Chi champion, and BJJ black belt - Josh Waitzkin explains his principled approach to learning. Lifelong learners will always be valued, as the future of work continually changes whether it be influenced by the internet, cloud, automation, data, or AI.
Did we miss any of your favorites?
Let us know at [email protected].
